5 Things to Keep in Mind When Comparing Online Reviews

Looking for a home remodeling contractor has become easier these days, thanks to the internet. By spending just a few minutes online, you can come up with a list of businesses to consider for your job.

5 Things to Keep in Mind When Comparing Online Reviews

Online reviews have been especially useful in discerning options. They serve as social proof and testimonials that can help you discover reliable companies and avoid scams. Renewal by Andersen® of Sacramento shares five tips on utilizing online reviews to ensure a better understanding of the contractors you’re about to hire.

1. Search for Companies With Several Reviews

If a company has several reviews online, you’ll have enough information to compare and help you make a decision. This will also let you know that the contractor has sufficient experience in working with various clients.

2. Also Consider Quality

Of course, quantity isn’t everything when it comes to online reviews. Take the time to read each feedback and see if it offers useful insight into how the job was handled by the contractor. Oftentimes, you’ll find quality reviews on websites like Houzz, Yelp, Google, Yellowpages and Facebook.

3. Seek Out Photos of Finished Projects

Whether you’re looking to install doors or revamp your entire home, you should look for photos of finished projects provided by past clients. Many review sites allow users to upload pictures, so this shouldn’t be a problem. By taking a look at a contractor’s previous work, you can have a better idea about the quality of their workmanship.

4. Find Out If Customers Have Shared Opinions

If customers are saying the same positive thing about a company, you can be more confident in hiring that business. It helps when customers are able to back each other’s claims or when they have a similar experience with a company. This shows you that the contractor is capable of providing a consistent quality of work.

5. Look at How Businesses Respond to Negative Feedback

Since customers have varying expectations, it’s not uncommon for some to be dissatisfied with the results provided by the contractor. It can be difficult to judge if a review is actually fair or if it has already been exaggerated. However, you can look at the manner in which the company has responded to the negative comment. Ideally, you want your contractor to be professional at all times.

Renewal by Andersen of Sacramento is a trusted specialist in replacement windows and patio doors. Call us at (916) 226-3359 or fill out our contact form to request a free quote. We serve clients in Sacramento, CA, and nearby areas.