Your Renewal by Andersen® windows are warranted under a fully transferable limited warranty. It provides 20-year coverage for the insulating glass, a 10-year limited warranty for components other than glass and a two-year limited warranty on installation. Keep on reading to know how to obtain help under this limited warranty from the top-rated residential window contractor.
How to Get Help
If you believe that your Renewal by Andersen windows need professional attention, contact your sales representative, the nearest Renewal by Andersen showroom, our Warranty Service Line at 1-800-441-1109 or visit our official website. We will get back to you within two weeks after notification to look into your claim and plan for an appropriate long-term solution.
When You Call
When you reach out to our team, important information will be asked from you over the phone to get a better understanding of your situation. This includes the Renewal by Andersen product involved, for example, casement windows or patio doors, the serial number of the affected product, which is located on a label on the top or side of the window frame, a clear description of the problem you have experienced, and attempts that have been made to correct the problem.
If you contact us within the applicable limited warranty period, we will provide the warranted remedies at no additional cost to you. If your windows are beyond the time frame, our service team can provide repairs, replacement parts or maintenance services, should you desire, at a reasonable cost. Renewal by Andersen may charge an inspection fee for on-site inspections if the warranty coverage is unclear. If the inspector determines that your product has a defect covered by the warranty, the inspection fee will be waived.
Renewal by Andersen of Sacramento is a premier source of high-quality replacement patio doors, traditional windows, and custom-built specialty windows. Call us at (916) 779-5800 or fill out our contact form to request a free, no-obligation quote. We work with homeowners in Davis, CA, and other surrounding communities.