Is there something wrong with your windows even though they are relatively new? Paying extra for recently-installed windows is never a good thing, which is why you need to know how to use your Renewal by Andersen® window warranty. Here are a few pointers to help you get started.
Know What Is Covered
RBA window warranties will cover for the cost of repairing or replacing the windows. However, if the problem is caused by things such as unauthorized modification of window components or an issue with the wall itself or another part of the home, then the warranty might be void. A good rule of thumb is to check if the fault was caused by the window’s lack of quality or poor installation.
Prepare the Paperwork
Having the right information available is important if you want to make the warranty claim easier for windows replacement. For example, if you had the window installed recently, you need the serial number of the affected window, documentation of the windows’ purchase date, a detailed description of the issue and your contact details.
Get In Touch With Us
When you have all the necessary info, you need to either contact the nearest RBA show-room or the brand’s warranty service line. You can also contact us at renewalbyandersen.com. Once that is done, all you have to do is wait for a response from RBA as we investigate your claim.
Evaluation and Finalization
About 2 weeks after you receive a notification from us, we will have someone contact you regarding the results of our investigation of your claim. After that, we’ll arrange for the right action to take. Warranty services will be provided by an authorized Renewal By Andersen service provider, who are more than capable of replacing our sliding, casement, double-hung and picture windows.
Learn more about how to get the most out of your warranty. Renewal by Andersen of Sacramento is the leading window contractor in Sacramento, CA. Call us at (916) 779-5800 or fill out this contact form to request a quote.
